Cancellation Policy | BEYOND Pilates Studios, San Diego
Introduction
Welcome to Sheridan Movement Studios, a premier performing arts studio located in the vibrant city of San Diego. As a valued member of our community, we understand that life can sometimes disrupt your plans. That's why we have created a comprehensive cancellation policy to provide flexibility and convenience to our members.
Your Time is Precious
At Sheridan Movement Studios, we respect your time and commitment to your wellness journey. We want to ensure that you have the best possible experience with us. Our cancellation policy is designed to assist you in managing your schedule and allowing others to take your spot if you are unable to attend a class.
Flexible Cancellation Options
We offer flexible cancellation options to accommodate unforeseen circumstances. If you need to cancel or reschedule a class, we kindly ask that you provide at least 24 hours' notice. This will allow us to make the necessary arrangements and give other members the opportunity to participate in the class.
No-Show Policy
We understand that emergencies happen, but consistent no-shows can hinder the experience of other members. In light of this, if you fail to cancel your class within the designated time frame or fail to attend without notifying us, a no-show fee may be applied.
How to Cancel or Reschedule
To cancel or reschedule a class, please log in to your account on our website or contact our friendly customer support team. We recommend checking the availability of alternative class times before making any changes. By providing sufficient notice, you not only avoid any penalties but also allow fellow members the opportunity to attend your original class.
Cancellation Policy Exceptions
We understand that extenuating circumstances may arise beyond your control. If you are unable to attend a class due to illness, injury, or other valid reasons, please reach out to our customer support team as soon as possible. We will work with you to find a suitable solution or explore alternative options.
Membership and Subscription Cancellations
If you decide to cancel your membership or subscription with Sheridan Movement Studios, please refer to the terms and conditions specified in your agreement. Our cancellation policy for memberships and subscriptions may vary and is subject to the terms outlined in the respective agreements.
Final Thoughts
At Sheridan Movement Studios, we strive to provide a nurturing environment and exceptional experiences for our members. Our cancellation policy is designed to promote fairness, flexibility, and mutual respect within our community. We appreciate your understanding and cooperation in adhering to these guidelines.
Contact Us
If you have any questions or require further assistance regarding our cancellation policy, please do not hesitate to contact our dedicated customer support team. We are here to help and ensure that your experience at Sheridan Movement Studios is enjoyable and hassle-free.